Frequently Asked Questions
Does Studio 16 have enough equipment for me to see results?
with over 10 years of experience in the fitness industry training at all the top gyms, we know what equipment is necessary for results and what equipment is fluff. We removed all the fluff and only kept the equipment thats absolutely necessary for our clients to see the best results. in doing so, we decrease our monthly cost thus giving our clients the best prices in the market. Click the link below to see what our clients think about training at studio 16.
How do you choose what trainer we train with?
After chatting with you over the phone, we get a great idea of which trainers would work well with you based on goals, availability, specialties needed and personality. After that, we look at our list of over 70 elite trainers and then set you up with unlimited free 30 min assessments for you to try out our trainers. Over 90% of the time, we get it correct on the first try. Our goal is to set you up with the perfect trainer in 2 business days or less.
How do you track my session count?
We have a software that all of our trainers use. You will get text message or email reminders and confirmation messages to make it easy for both you and your trainer to track your sessions.
Can I book the gym for my personal workouts?
Absolutely. Whether you want to add a personal workout to your personal training or if you feel like you are ready to graduate and train on your own, we can provide you a link for you to book the space on your own.
What are your hours?
We are open 24 hours, 7 days a week.
What is your refund policy?
We are proud to say that we offer full refunds on unused sessions which is unheard of in the fitness industry. The sessions used, however, will be charged at the regular rate instead of the discounted rate.
Am I only allowed to train at 1 location?
No, you can train at any studio 16 location along with our partner facilities.
Can trainers travel to my home?
Yes, we provide in home training as well.